Your accessibility guide
At Hamilton Gardens, we're committed to ensuring everyone enjoys a comfortable and memorable visit. Whether you use a wheelchair, mobility scooter, or have other accessibility needs, we've got you covered. Please don't hesitate to contact us before or during your visit if you need assistance. We're happy to answer questions, provide directions, or offer any support you may require.
Community Services cardholders are entitled to a 10% discount on tickets to the Enclosed Gardens for single entry, entry with Audio Guide and Highlights Tour tickets. One caregiver is given free entry when accompanying disabled persons 16 or over, who require assistance. We do ask for supporting documentation and ID. Please let our Gallagher Visitor Centre staff know on arrival.
Pathway gradient
Most paths in the gardens are at less than a 1 in 12 grade. However, the paths up to the Camellia Carpark and Victoria Flower Garden are steeper and may not be suitable for mobility scooters, wheelchairs, and prams. For access to the top areas of Hamilton Gardens, we recommend parking in Camellia Carpark (Gate 2).
Caution: The Japanese Garden of Contemplation and Chinese Scholars' Garden contain paths that are inaccessible for wheelchairs, mobility scooters, prams, and strollers. Please take care if you are unsteady on your feet.
Accessibility parking options
Parking for people with limited accessibility is reserved in each of the carparks accessible from Gate 1 and Gate 2.
Wheelchair and mobility scooter hire
Wheelchairs and mobility scooters are available to use for free from the Gallagher Visitor Centre.
- We recommend booking in advance to guarantee availability.
- Our general hire period is 2 hours, but we can extend this upon request, subject to availability.
- Available 7 days a week, before 4.00pm.
- A valid passport, NZ driver licence, or NZ 18+ card is required to book.
- To book, call our Visitor Centre on 07 838 6782 or email us - 2x electric mobility scooters available – BOOK NOW or 5x manual wheelchairs available – BOOK NOW.
Hamilton Gardens Café and toilet access
The Hamilton Gardens Café is fully accessible to wheelchairs and mobility scooters, and has accessible toilet facilities available.
Accessible toilets are located beside the Red Arch, inside The Pavilion, and beside the playground.
Changing Places
A fully equipped Changing Places facility with controlled entry is located beside the playground (Gate 2). This facility caters to the needs of people with significant physical impairments.
One-off use: Please visit our Visitor Centre on arrival or call us prior to your visit so we can assist.
Regular use: If you require regular access to this facility please contact the Changing Places charity to become a registered user and receive an access keyring.
