MyGardens Pass Terms and Conditions

 

MyGardens Resident Passes are non-transferrable, non-refundable and non-exchangeable.

MyGardens Resident Pass entitles the named member(s) only to unlimited entries to the Enclosed Gardens at Hamilton Gardens for the life of the pass.

Ratepayers to Hamilton City Council, or those that have permanent residence within the local authority of Hamilton City Council are entitled to a free MyGardens Resident Pass.

MyGardens Residents Pass is valid for 24 months from the date of redemption.

ID photo(s) will be taken and attached to your membership.

Your personal information including photo will be stored securely in our ticketing platform, powered by Roller. Roller and Hamilton City Council operate in accordance with the Privacy Act, GDPR and CCPA, you can read our privacy policy here: hamilton.govt.nz/privacy-policy/

Hamilton residents must provide proof of address and photo ID to validate their MyGardens Pass before it can be used to receive free entry to the Enclosed Gardens.

Additional people can be added to the same MyGardens Resident Pass.

Each additional member aged 16 or over will be required to provide proof of address and photo ID or pay the purchase price for an annual pass. Children under 16 years of age can be added to the pass without photo ID or proof of address.

Your digital or physical pass must be presented for scanning at the entry point to the Enclosed Gardens on each visit.

By using your MyGardens Resident Pass to enter the Enclosed Gardens you agree to the conditions of entry.

The MyGardens Resident Pass is valid for standard entry to the Enclosed Gardens during public open hours only, it is not valid for special events that require a separate booking or ticket.

A $5 fee will be charged for all replacement cards issued.