Orange Alert Level guidelines for Hamilton Gardens

2 December 2021

Hamilton Gardens is open at Orange Alert Level from 10am to 5pm daily.

What are the My Vaccine Pass guidelines for Hamilton Gardens?

From Friday 3 December My Vaccine Pass will be required for people over 12 years old to enter the Hamilton Gardens Café.

From the 14 December My Vaccine Pass will be required for people over 12 years old in the following areas:

  • The cafe
  • The pavilion 
  • The enclosed/themed gardens
  • The information centre
  • The shop
  • Any venue bookings where Hamilton Gardens facilities are used.

You do not have to be vaccinated to enjoy our parks and open spaces in the outer parts of the Hamilton Gardens. This includes:

  • The wider park areas
  • The round lawn area
  • Outside the pavilion
  • The jetty
  • The Playground.

If you have further questions about the My Vaccine Pass please visit the FAQ page on the HCC website

If you have an overseas vaccine certificate?
At this stage, overseas COVID-19 vaccination certificates and passes cannot be used as proof of vaccination within New Zealand. You will need to apply to have your overseas vaccinations added to the CIR and then request a My Vaccine Pass.

What health and safety procedures are in place? 
Physical distancing is required with one metre distance between other people. We will make hand sanitiser available throughout our buildings and have increased the cleaning regime for toilets and other surfaces. 

Do I have to wear a face covering inside Council facilities such as the Information Centre?
Yes, the government have made it mandatory to wear face masks inside public facilities. This is a condition of entry and you will be unable to enter our venues and facilities without one.

This is to keep you, your whanau and our community safe. If you have a health condition that means you cannot wear a face covering, please let our staff know and we will do our best to help you.

You do not need to wear a face covering while sitting down at the café. 

Can I use the playground? 
Yes, the Hamilton Gardens playground will be open at Orange level.

Are the public toilets open and how often are they cleaned? 
The public toilets will open from 8am to 5.30pm and are cleaned regularly throughout the day.

Is the carpark open? 

Is the Hamilton Gardens Café open? 
The café is open daily from 9.30am to 4pm. Please contact the Cafe staff directly for details: 07 856 6581 

Are there events happening at the Gardens and who do I contact to plan an event? 
Yes, events that meet the government's orange alert level can be held at Hamilton Gardens. Contact the booking team on 07 958 5940 or for more information about venue or garden hire. 

How will you keep track of who is visiting Hamilton Gardens? 
Visitors must register by using the NZ Covid tracer app to scan the QR code at the entry points to Hamilton Gardens. Alternatively, a paper-based register will be available outside the Information Centre for people entering the enclosed gardens or inside the Information Centre if they are going inside the Information Centre.

Can I make purchases at the Information Centre or gift shop? 
Yes. We're open, but all purchase should be contactless with no cash sales. 









Back to News page